What our owners say about us

7 Brudenell Street
Home Owner, 7 Brudenell Street, Aldeburgh

“We have recently moved to Suffolk Hideaways and are so far delighted by both the increase in our bookings, particularly in the off-season, and the level of personal service we have received. From our first meeting with the Suffolk Hideaways team, we have had impeccable service, knowledgeable advice and grateful guests. Not only has the team managed to make us feel valued as clients but they have also taken time to help us with the smaller things, like finding a suitable, local housekeeper. We highly recommend the team at Suffolk Hideaways.”

Myrtle Cottage
Home Owner, Myrtle Cottage, Friston

“As Suffolk Hideaways’ first homeowner I would like to congratulate the team on their unfailingly professional and proactive approach to marketing my cottage. I have been extremely pleased with the number of bookings to date and feel very secure in the knowledge that the team will always go the extra mile for both me and my guests. On the basis that I view Myrtle Cottage as my treasured second home, the fact that I can use the cottage as much as I want, without being penalised for this, is perhaps the single biggest benefit to me personally.”

Thatchers Cottagee
Home Owner, Thatchers Cottage, Stoke by Nayland

“Having signed up with Suffolk Hideaways’ sister agency, Rural Retreats, in 2016 I agreed to my property being jointly marketed by Suffolk Hideaways when it launched in April 2017. While there have been the inevitable basic teething problems of working with two agencies I have been impressed by the speed and efficiency with which the team at Suffolk has responded to my queries and resolved any issues.”

“From a personal perspective, it has been lovely having a locally based agency, with relevant home-grown knowledge to help guests when they call to book. A number of guests have commented on both the quality and the comprehensiveness of the welcome information folder provided by Suffolk Hideaways which recommends a wide variety of places to visit and things to do to suit all ages across the length and breadth of Suffolk. It is also nice to be appreciated as an owner and I do feel that Suffolk Hideaways values my business.”

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