Privacy Policy


This Privacy Policy explains how Suffolk Hideaways ("SH") will collect, store and use the personal data you supply and how SH will monitor use of our websites. Personal data is information which relates to identifiable living individuals.

It is SH's stated policy that we will act in accordance with current legislation and aim to meet current best practice with regard to the processing of personal data.

This Privacy Policy does not cover links within any of our websites to external websites.

Collection of Personal Data

In using any of our websites you may provide certain personal data to SH which we will compile and process in accordance with this Privacy Policy.

Use of Personal Data

The names and addresses and other personal data of SH customers or those enquiring about SH services are never passed or sold to any unrelated third parties without consent except for name, email address and details of stay which may be passed to an independent review company, Feefo, to request your feedback on your holiday. Feefo will not pass or sell any of this personal data to any third party without consent. You can view Feefo’s own privacy policy at

Otherwise the names and addresses and other personal data of SH customers or enquirers are only passed to our associate companies in the Quality Holidays Assured Group. These companies may then send information (by letter, email, SMS, telephone and/or otherwise) relating to travel services, rental properties, other holiday opportunities and any other offers which they believe may be of benefit to SH customers or enquirers. If, however, you do not wish to continue receiving such communications, you should use the contact details below and your name will be removed from the appropriate list:

James Boyce, Managing Director, Suffolk Hideaways, HPB House, Newmarket, Suffolk, CB8 8EH or email.

Storage and Collection of Personal Data

SH will retain any personal data it holds unless and until you tell us that you no longer wish us to retain it. We are obliged to supply you, on request, with a copy of any personal data we hold about you. If you wish us to erase any personal data we hold or see a copy of the personal data, please contact James Boyce at the above address or email for more details. Should you discover any inaccuracies in your personal details, please notify us as soon as possible at the same address or email and we will correct those details. Where data is no longer required, we will ensure that it is disposed of in a secure manner.

Cookies - General Information

Cookies are tiny text files stored on your computer when you visit certain web pages. They cannot harm your computer, but they can make web surfing easier by saving your preferences. They do not tell us your individual identity unless you have chosen to provide it.

Our Use of Cookies

We use Google Analytics to help analyse how visitors use our websites. We specifically use _utma and _utmz which provide us with completely anonymous information. We also use cookies to remember selections or preferences you have already made.

We may also use cookies written by Google which allow us to show SH advertisements to previous visitors to one of our websites when they browse other websites on the internet. Further information on Google remarketing can be found here.

You can choose to refuse cookies or tell your browser to let you know each time that a website tries to set a cookie. However, refusing cookies may mean some sections of our websites will not work properly.

For more information about cookies (including how to turn them off) please visit


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